Like us, you're probably addicted to Singapore's Irvins Salted Egg snacks, but will this latest controversy stop you from binge-eating its famous chips?
The brand has apologized for a recent incident wherein a customer opened one of its Fish Skin snack pouches, only to discover a dead lizard inside. Yikes!
"All of us at Irvins Salted Egg were very shocked and devastated to hear that one of our customers discovered a dead lizard in a snack pouch that she opened," said its official Instagram statement. "Quality control is one of the most important aspects of our company and we are always on our toes because our customers’ safety is everything to us. We really want to sincerely apologize to the customer and everyone who is affected by this incident directly or indirectly. We take full responsibility for the goods that we sell and everything in it. I have since personally contacted the customer and will continue to do so to make sure that she and her family is alright."
This apparently isn't the first time a similar incident has happened. "We had experienced the same issue back in April 2018," a user shared.
Commenters on the post have also lauded Irvins for its straightforward accountability regarding the situation. "Such a brave admission of fault. Kudos!" one user wrote. "I like it that you face it and say sorry to us and not brush off with a lame excuse. Well done," another stated.